FAQ (Frequently Asked Questions)
- I’m new to CSA, what do I need to know before registering?
- How do I register?
- Which share size should I choose?
- Can I pay by check?
- Do you offer a payment plan?
- Can I purchase any or all of the Food Lovers Shares without purchasing a CSA share?
- Will I save money?
- When does the next CSA season begin and how long does it last?
- When do I need to register and purchase my CSA share?
- What if I go on vacation during the CSA season?
- Why not buy at the farmers market?
- What if I can’t eat the entire share in a week?
- What if there are things in the share that my family will absolutely not touch with a ten foot pole?
- Are the ingredients in the CSA box washed?
- Can I share a box with a friend?
- May I change my pick up location occasionally?
- What if I forget to pickup my CSA share?
- What can I expect in my CSA share?
When you register, you are making an agreement with your farmers to grow food for you for the ENTIRE CSA season for which you are registering. We make our crop production plans based on this agreement with you. We can’t turn crop production on and off once we plant our crops for the season; therefore no refunds are given once you have registered
Please read the “Terms for Participation“ before registering, and acknowledge your understanding and acceptance with your signature on the registration form.
- First, go to the registration page. Pricing for all of our different shares can be found there.
- Click “My Account.” If this is your first time visiting the online store, click the “Create an account” button. If you already have an online account, enter your login information and login to your account.
- Return to the store page to view available shares and food lover’s shares available for purchase. Select the items you wish to purchase and click “Add to Cart.”
- When you are ready to purchase, click the checkout button. Follow the step by step directions provided at checkout.
- If you are located within the city limits of our pick up locations and would like to have your share delivered to your HOME, please select “Home Delivery” as your pick up location. A one time fee of $180 (early season 18 weeks) ) or $120 (late season 12 weeks) will be added to your order.
- If you will be picking up your share at one of our approved Workplace pick up locations, please include the name of your workplace in the “Company Name” field under billing address.
Eating habits vary, but the Regular share is a what we would call a robust size for shareholders that like to cook most meals at home, have young adults at home that aren’t “picky eaters” and that possibly eat out occasionally during the week. We offer you the option to adjust your share size down to the mini if you select a size that doesn’t meet your needs and, we will adjust the cost accordingly.
The Mini share is a perfect size for most families, for couples, for couples with a toddler or two, or for folks that like to cook some and eat out too. If your family has teens that you would describe as “picky” eaters, but you like vegetables,and fresh produce, this is the share for you. Perfect for Senior couples that want the flexibility of cooking healthy meals at home but enjoy eating out when the notion strikes them. We offer you the option to adjust your share size up if you’d like more food each week. We will adjust the cost accordingly.
The Individual share is now available for those in single households. This offers you the opportunity to eat healthy, home grown food during the week, but not be overwhelmed with more food than you need.
Can I pay by check? Can I use a credit card?
Yes. You can pay for your share by check or by Credit Card. We accept MC/Visa/Discover/Amex. Your purchase of a share through our Country Store is on a secured website. We do not charge you for using your credit card.
We offer a convenient payment plan that splits the cost of the Early Season CSA share (mini or regular) into 3 monthly payments. The first payment is due at checkout, with the remaining payments collected automatically each month using the credit card you provide at checkout.
To enroll in the Payment Plan, just select “Installment” from the pop up box that appears during checkout.
NOTE: If the credit card you use to register should change in any way (expires, name change, fraudulant use) – Please notify the farm immediately so your credit card payment won’t be affected. If there is trouble processing your payment, you will receive an email notification containing instructions for how to submit a manual payment.
No – The Food Lover’s Shares are offered for sale only to those that have purchased either a Regular, Mini or an Individual CSA share from Doe Run Farms CSA.
We shop prices often during our CSA seasons. During our Spring 2016 season we shopped and compared the price on the contents of our Regular and Mini size CSA shares to equivalent items from local upscale supermarkets. At full cost, our Mini share was $32.75/week with comparable items at Whole Foods and Fresh Market ranging from $44.14 per week to $47.38 per week. Supermarket prices do fluctuate, but the price you pay for your CSA share remains stable throughout the season.
When you are deciding to join CSA, remember that value doesn’t mean cheap. With our CSA you will get premium quality and bang for your buck. As small farmers we cannot compete with the local Wal-Mart or Kroger on price-that’s a given, but, they can’t compete with us on quality, freshness, flavor, and service. Small farmers know “freshness doesn’t grow on aisle 8”. Plus, the food dollar spent for your CSA share goes directly to the farmers growing your food, not to a large global conglomerate.
2017 Early Season CSA (18 weeks) registration opens Friday afternoon, December 9, 2016 online and opening day for registering will be announced on the home page of our website, www.doerunfarms.com We are offering an 18 week season this year for those who might like to have a shorter CSA season, but by offering the 12 week late season, those who want a longer time to enjoy home grown food can have that option. We will send out a newsletter to let you know when you can begin registering for the Late Season CSA.
2017 Late Season CSA (12 weeks) will begin the week after the last week of the Early Season CSA. There will be no interruption from one season to the next. There will be a sign up (registration) for the late season CSA, just as there was for last years autumn season CSA. We will send out a newsletter to let you know when you can begin registering for the Late Season CSA.
The earlier you register the better for you because (1) you can choose your preferred pick up location (some sites will be limited in size) and (2) guarantee that your share is reserved for the season before we sell out of shares, or registration closes for the season. (3) Our Food Lover’s shares are very popular, and one or more may not be available if you wait too long to register. For this reason, we encourage you to purchase them when you register for your CSA share. Your farmers also benefit by your early registrations because we rely on these registrations to give us an idea of how many plants we need to plant for the season. It takes months for plants to be ready for harvest.
In upcoming newsletters you will receive once you have registered, we will explain what to do if you will be traveling during the CSA season, plus a few guidelines that will help make your CSA experience a good one for you and all the members of your CSA community. Please download a copy of the Guidelines from your newsletter when you receive it.
For travel during CSA season, basically, we allow for either having make up shares delivered at later dates during the CSA season, or we extend you credit for shares missed while you are away. These credits and/or make up shares are offered for up to 2 weeks during the 18 week Early Season CSA and for up to 2 weeks during the Late Season CSA. In addition to choosing to have make up shares delivered at a later date, you may choose to use your credit in the online country store which is stocked in the spring, or toward the next CSA season. This way you do not lose your investment by participating in our CSA program.
Unless you get to the market very early on when it first opens, many of the most popular items such as corn, tomatoes, beans and berries are either gone, in short supply, or picked over when you get there. Active families often want to be elsewhere during market hours in the summertime, and if the weather is oppressively hot or it’s raining cats and dogs, finding a parking place and shopping in these conditions is less than ideal and not much fun.
In contrast, with your purchase of a CSA farm share you always receive a wide assortment of whatever we are growing. No worries about missing out on your favorite things! If beans, corn and tomatoes are in season and we’re harvesting them, you will have them in your share. If you cannot make your pick up you have the option of letting a friend pick up for you or you may take advantage of the other options we offer our Shareholders.
Our Home Delivery Service is ideal if you are a busy Mom that’s always on the “go” with the kids, a professional with a busy lifestyle, or you just simply like the convenience of it! Check it out – our delivery charge is very reasonable and hassle free!
The reason we deliver your shares weekly, is so that you will always have a fresh supply of food on hand to plan your meals around. It’s always wise to freeze, can or dehydrate any extras or leftovers for using later either in soups, casseroles, an omelet, or in stews. If you find after the first couple of weeks in CSA that you have too much or too little food, just let us know right away, and we will adjust your share size for you, and make a cost adjustment also. Often friends choose to split the Regular share if this is their first time in a CSA program.
What if there are things in the share that my family will absolutely not touch with a ten foot pole?
A few options: Give it a try -sometime food harvested fresh and prepared a different way tastes altogether different than what you have gotten at the market in the past. Many Shareholders have mentioned this to us. You can always pass that item along to a friend or neighbor who may absolutely love it! Feel free to leave it for another community member, and replace it with something from one of the exchange boxes at the site.
Everything in your share has been rinsed clean and has been cooled down before packing, to preserve the integrity of your share. However, the food is NOT table ready, you must still wash it yourself before serving. We go the extra mile here at the farm to see to it that your vegetables are delivered to you in their freshest state. Everything is packed carefully and delivered in refrigerated vehicles to assure their freshness. As a food safety sidenote, always wash vegetables, fruit and produce before serving no matter where you have purchased it!
Some shareholders that are single, or seniors etc. go together to split a Mini share and each person purchases a Fruit Lover’s share. That way they both get fruit without a “cat fight” over the fruit, then they alternate pick up weeks. If you don’t alternate weeks to pick up, bring a tote bag to take your share home. We ask you to split your share at your vehicle instead of where folks are getting their shares off the delivery vehicle to minimize confusion at pick up. Consider our Individual share that’s being offered this season, it may be a better fit for you if yours is a single household.
Sure – details for this will be in your CSA Guidelines that will be included in future newsletters closer to the start of the season. Please download a copy and print out the Guidelines for reference.
It is your responsibility as a shareholder to remember to pick up your CSA share at your chosen pick up location, or to have someone pick it up for you. We deliver one share for you each week. Don’t forget to notify us by email the day before your delivery at the latest, If no one will be there to pick up your share.
Throughout the Early season (18 weeks) you can expect a variety of items in your share each week. including things such as summer squash (several varieties), lettuce, carrots, spring greens, cauliflower, broccoli, green beans, sweet corn, tomatoes, beets, eggplant, arugula, radishes, kale, chard, and more! Maybe even a few surprises. Seasonal fruit will be included when its available, though our CSA program is centered around our delicious vegetables and fresh as can be produce. Obviously, if there is a crop failure some items may not be available, but based on past seasons the items listed above were delivered in the weekly shares. Below you will find listed the contents of an actual Regular and Mini share from 2016.
Early season Regular share: 1 cabbage, 1 onion, 2 lb. summer squash, 2 Qt.English peas, 2 bunches arugula, 2 bunches carrots, 2 heads broccoli, 2 bunches radishes, 2 bunches beets, 1 bunch chard, 1 qt. strawberries
Early season Mini share: 1 cabbage, 1 onion, 1lb. summer squash, 1 Qt. English peas, 1 bunch arugula, 1 bunch carrots, 1 head broccoli, 1 bunch radishes, 1 bunch beets, 1 lb. cucumbers, 1 qt. strawberries.